Tata Communications Ltd (www.tatacommunications.com)
Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide.
Tata Communications' depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited).
Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India and its ADRs are listed on the New York Stock Exchange. (NYSE: TCL).
(0-2 Years) BE / B.Tech : Smw4 Cable Station Engineers @ Mumbai
Job Position : Smw4 Cable Station Engineer
Job Designation : Technical Support Engineer
Job Category : Network Administration, Security
Job Location : Mumbai, Maharashtra
Desired Education : BE / B.tech or equivalent
Desired Experience : 0 to 2 Years
Key Skills : SMW4 Cable Station Engineer, Alarm management, Network Performance, Transmission networks, SDH / DWDM
Position Summary :
Cable station operations engineer position is mainly responsible for Operation & Maintenance of dry plant and wet plant equipments at landing station. Traffic monitoring and fault analysis and its rectification. Call Handling & Complaints management. Planned and unplanned activities management and timely & regular updates. Compliance to JSMD Guidelines and maintaining MTTR. Active coordination with Cable stations NOCs, & vendors for resolving system related problems. Circuit provisioning, activation, De-activation and testing. Coordination with cross-functional teams to adhere to the defined processes
Major Responsibilities : (C/S)
Operations of cable station equipments like SIE, SLTE, PFE and their NMS by proactively monitoring & escalation to respective CLS, NOCs & Suppliers for any Equipment failure and network faults. Perform first level fault diagnosis, analyze and resolve equipment related problems within the specified time.
Maintaining Traffic uptime of submarine cables under purview as per assigned target.
Implement work orders, perform and coordinate for testing of new circuits with NOC and concerned C/s as per procedures.
Testing of restoration path & keeping ready in case of main connectivity path failure to reduce the outage on the restorable traffic.
Operation of the dry & wet plant Test equipments.
Manage escalations & Trouble Tickets. Timely coordination with cross functional team for proper & timely updates and RFO for planned & unplanned events.
Provisioning, O & M and reporting to be followed as per established standard processes.
Maintain relevant documents as per quality audit process guidelines.
Compliance to JSMD Guidelines.
Perform Basic level Ancillary support services and escalate to Concern Team.
Perform preventive & corrective maintenance activities like taking daily power plant readings and coordinate with subcontractors whenever required for power plant maintenance.
Generation & submission of Reports related to systems & traffic.
Coordination with cross-functional teams to adhere to the defined processes.
Follow up with route patroller and to provide regular feedback to the System Engineer.
Coordination with cable & NOC during the cable repair activity.
Key Performance Indicator (KPI) :
Traffic up Time.
Traffic Provisioning & Management
Fault & Complaint Management
Process compliance by conforming to internal as well as external quality audits
Network Performance Report.
Skill Required :
Hands on experience on the Transmission networks and associated equipments comprising of PDH, SDH, WDM & DWDM technologies.
Effective Communication skill
Effective Interpersonal & Team working capabilities
Proactive approach on problem resolution
Good understanding on the technologies such as of SDH / DWDM.
Understanding of Telecom processes and best practices.
How to Apply for this Job ?
Step #1 : Submit Your Resume
Step #2 : Apply Online Here