KENQA SERVICES (www.kenqaservices.com)

Recruitment for our reputed client - GENPACT

About Genpact :
Genpact, formerly GE Capital International Services (GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities. Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings. You can read more about Genpact at http://www.genpact.com.

(Freshers / Experienced) Walk-In : Customer Service Executives / Technical Process Associates @ Hyderabad

Job Position : Customer Service Executive / Technical Process Associate

Job Designation : ITES / BPO / International Voice / Customer Support

Job Role : Associate / Senior. Associate -(Nontechnical)

Industry Type : BPO, Call Centre, ITES

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Walk-In Location : Hyderabad, Andhra Pradesh

Job Location : Hyderabad, Andhra Pradesh

Compensation : INR 1,25,000 - 2,50,000 P.A. Incentives & Annual Bonus

Desired Qualification : Any Graduate and B.Tech any stream

Desired Experience : 0 to 4 Years

Key Skills : BPO, Call Centre, ITES, Voice, Customer Service, BPO, Call Center, Call Centre, Collection

Job Description :
• Excellent Communication Skills.
• Customer support: Trouble shooting customers escalations.
• Should handle customer queries on network/domain related problems, provide Telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations
• Should be comfortable with shifts
• Graduates, B.Tech also.
• Candidate should be a team player.
• Any Graduates and B.Tech with any stream
• International calling experience

Desired Profile :
• The candidate should have excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
• Any Graduate
• Excellent Communication Skills.
• Graduates only

Please Carry (mandatory) :
• Updated Resume Copy
• A printout of this JWJOBS job posting
• Photo ID proof

Walk-In Date : On 13th June 2012 (Wednesday) : 10:30 AM to 2.00 PM

Walk-In Venue :
KenQA Services
3rdfloor 304, G.S.Towers
Opp: Maruthi Suzuki Show Room
Himayathnagar,
Hyderabad

Contact Person : Naresh.T

Contact Number : +91-9492907275