shanth
04-05-2011, 05:54 PM
Experience:0 – 1 Years
Job Title:Customer Care Executive
Location:Hyderabad
Education:UG – Graduation – Any Specialization
Name Of Company:TATA Business Support Services Ltd
Job Description:
Handling the inbound calls of US customers.
Improve quality of service and increase client delight.
Achieve service level and productivity targets for the Process
Desired Profile:
Graduates having excellent communication skills in English
Customer service skills
Adept at operating computers.
Strong verbal and written communication skills.
Should be flexible to work in U.S. shift timings
Company Profile:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
We employ a 5000 strong skilled workforce across the globe that provides 24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.
Contact Details:
Executive Name:T.Sujatha
Address:
TATA Business Support Services Ltd,
Gowra Trinity 1st floor, Chiran Fort Lane SP Road,
HYDERABAD,Andhra Pradesh,India 500016.
Telephone:040-66951047
Email ID:careers.hyd@tata-bss.com
Job Title:Customer Care Executive
Location:Hyderabad
Education:UG – Graduation – Any Specialization
Name Of Company:TATA Business Support Services Ltd
Job Description:
Handling the inbound calls of US customers.
Improve quality of service and increase client delight.
Achieve service level and productivity targets for the Process
Desired Profile:
Graduates having excellent communication skills in English
Customer service skills
Adept at operating computers.
Strong verbal and written communication skills.
Should be flexible to work in U.S. shift timings
Company Profile:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
We employ a 5000 strong skilled workforce across the globe that provides 24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.
Contact Details:
Executive Name:T.Sujatha
Address:
TATA Business Support Services Ltd,
Gowra Trinity 1st floor, Chiran Fort Lane SP Road,
HYDERABAD,Andhra Pradesh,India 500016.
Telephone:040-66951047
Email ID:careers.hyd@tata-bss.com